$6,000 in ad spend / ~17 phone calls = $352.94 per phone call
Assume 75% of those calls convert into paying customers:
Total actual cost per conversion = $470.59
Blocked Drains
Originally published January 2017, updated for 2026

A brief look at the nonsense that plays out on Google search for blocked drain advertising in Sydney.
If you have ever searched for “blocked drain [insert your city]” you have probably seen ads promising to unblock your drain for less than $100. Wow! What a great deal. Too good to be true almost…
Spoiler alert… it is. Let me explain why, and why in 2026 the numbers are even more absurd.
Let’s invent a hypothetical company, “Dodgy Brothers Plumbing Pty. Ltd.” or DBP for short. Let’s assume DBP pay their plumbers the lowest wage legally possible and have zero operating costs (no office, no insurance, no admin staff, no equipment servicing, etc.)
Total out-of-pocket costs for DBP so far: $111.91
We’re already losing money, and Google surely didn’t give that lead for free. Let’s look at what Google Pay-Per-Click (PPC) ads cost plumbers in Sydney in 2026.

An average of $60+ per click for competitive blocked drain keywords in Sydney. That’s right, every time someone clicks one of these ads, DBP’s credit card gets debited around $60. In 2017 when we first wrote this article it was $40 per click. Fun times.
A tuned landing page with good copy and compelling ad headlines will attract a conversion rate of between 10 and 17%. That’s 10 to 17 phone calls for every 100 clicks, or in money terms:
$6,000 in ad spend / ~17 phone calls = $352.94 per phone call
Assume 75% of those calls convert into paying customers:
Total actual cost per conversion = $470.59
Now where does that leave us?
| Labour / tolls / petrol | $111.91 |
| Advertising (2026 PPC rates) | $470.59 |
| Total out-of-pocket to unblock a drain | $582.50 |
They charge $69 for something that costs them $582? Are your spidey senses tingling yet? They should be. In 2017 the number was $411. In 2026 it’s $582. The ads have not kept pace with reality, which tells you everything you need to know.

We still haven’t added general overheads: plant and equipment repayments, maintenance, servicing, office rent, admin staff, public liability insurance, workers’ compensation insurance, employee entitlements, GST, accounting costs, equipment depreciation. The list goes on.
A plumbing business advertising on PPC needs to recoup operating and advertising expenses while still turning a profit, making those “$69 unblocked drain special” ads look pretty doubtful.
I’ll let you make your own mind up about which of the three is going on here. Nine years on from when we first wrote this, the answer seems increasingly obvious.
There are two ways these generally play out:
1. Advertising the price to unblock a toilet with a plunger:
“The toilet’s fine, it’s your drain you want unblocked. That’s not $90, that’s $800. Card or cash?”
At best misleading, at worst false advertising.
2. The price excludes lots of non-optional extras added later:
“Yeah so that $90 covers the cost for me to wish the blockage away while driving here. Using actual equipment is extra, sorry.”
A customer in this scenario pays for “extras” like: travel costs ($120) / drain cleaning machine ($400) / drain camera ($250) / “it’s a two-man job” ($180) / obtaining footage ($75), etc.
Both strategies have the same simple goal: get a foot in the customer’s door, then deliver the well-rehearsed sales pitch on a more expensive service, or wait to explain the full costs once on-site. Got to get those advertising dollars back somehow.
Rather than keep calling out other companies, let’s talk about what the good ones are doing right:

It’s simple. And yet here we are in 2026 with the same ads, the same tricks, and the same disappointed customers wondering why their “$69 drain unblock” somehow turned into a $650 invoice.
Need a blocked drain cleared?
We publish our pricing upfront and include call-out costs in our quotes. From $380 inc. GST, CCTV camera included, $0 call out.